Refund Policy
???? Refund Policy – SanjogShadi.com
Last Updated: [Add date]
At SanjogShadi.com, we aim to provide high-quality and reliable matchmaking services.
Please read our Refund Policy carefully before purchasing any premium plan.
1. No Refund After Activation
Once a premium membership is purchased and activated, the payment is non-refundable, regardless of usage, expectations, or results.
Premium services include (but are not limited to):
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Messaging & chat access
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Profile highlight/boost
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Contact number view
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Match recommendations
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Dedicated support or matchmaking services
As these services begin immediately, refunds cannot be issued.
2. No Refund for Auto-Renewals
If your subscription renews automatically, refunds are not provided once the renewal is processed.
You may cancel auto-renewal anytime in your account settings before the renewal date.
3. No Refund for Profile Rejection or Verification Issues
Refund is not applicable if:
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Your profile is rejected due to incomplete, false, or misleading information
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You fail to complete verification steps
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You violate our Terms & Conditions
4. No Guarantee of Match or Marriage
SanjogShadi.com does not guarantee finding a match, receiving responses, or achieving marriage.
Refunds are not provided based on expectations or matchmaking success.
5. Technical Issues
If you experience technical problems while using premium features, our support team will assist you promptly.
However, such issues do not qualify for refunds.
6. Duplicate Payment
A refund is possible only in the case of:
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Accidental duplicate payments
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Double charges by the payment gateway
To process a refund, you must provide:
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Payment screenshot
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Transaction ID
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Date and time of payment
Once verified, the refund will be processed within 7–10 working days.
7. Unauthorized Transactions
If you notice an unauthorized payment, you must report it to us within 24 hours at:
???? support@sanjogshadi.com
We will investigate and take necessary steps.
8. Plan Upgrade
If you upgrade your plan, the amount already paid for the previous plan is not refundable or adjustable.
9. Contact for Billing Support
For any payment or billing-related queries, contact us at:
???? support@sanjogshadi.com
???? +91-XXXXXXXXXX
We encourage all users to review plan details carefully before purchasing.
Thank you for choosing SanjogShadi.com.